Over the past 18 months SFM (UK) Ltd have focused on its mobile section which has proven to be a huge success with additional staff and vehicles being mobilised to carry out a number of functions.
The mobile arm of the company focuses on cost effective adhoc and pre-booked services including locking and unlocking of properties, responding to fire and intruder alarm activations, void Property inspections, periodic mobile patrols and staff escorting.
With the extensive mobilisation and growth of this service we needed a new patrol system that would integrate with our current processes and give us accurate up to date data. Our initial purchase proved to be poor with hardware faults and poor customer service. Not being phased with this we decided to cancel the contract and move to a better placed company in this sector that we could have the confidence it product reliability and a first class customer service that mirrors our own service
The Benefits of this new patrol system allow our valued customers an individual log in so they can access upto date data of the activities relating to their assignments.
Not only this, it allows SFM (UK) Ltd to analyse data identifying pinch points in service delivery as well as seasonal and annual trends, routes and enhancing our lone worker protection, this in turn allows operations to allocate resources enabling an uninterrupted service delivery and protection of our staff.